Privacy Policy

At Little Paws Club, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we handle it.

What Information We Collect

We collect information you provide directly to us when you make a purchase or contact us:

• Contact Information: Your name, email address, and any messages you send via our contact forms.
• Order Details: Your name, shipping address, and the personalised details (such as your dog's name) required to fulfill your order.
• Payment Information: When you purchase from us, your payment is processed securely by Stripe. We do not store your full credit card details on our systems.

How We Use Your Data

We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your order status or your enquiries.
• Send you marketing emails if you have opted in to our newsletter.

Third-Party Sharing

We only share your data with trusted third parties necessary to run our business:

• Stripe: To process your payments securely.
• Suppliers: We share your order details (including the dog's name for personalisation) with our printing and engraving supplier to create and ship your items.

Data Retention

We keep your order information for as long as necessary to fulfill your order and to comply with legal and tax requirements. If you sign up for our newsletter, we keep your email address until you choose to unsubscribe.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you would like to exercise these rights, please contact us using our contact form, and we will assist you with your request.